T-REX grilles are covered by a limited lifetime structural warranty and a three-year warranty on the finish. If you experience a problem with your T-REX grille email details to Please note all returns are taken care of via email.
T-REX Warranty Return Procedure
In the unlikely event that your product must be returned for warranty consideration, please follow the instructions below.
Ensure the following information is available when contacting our customer service department.
1. Copy of original purchase receipt.
2. Description of the problem or issue.
3. Images of the product defect. The more clearly the images identify the issue, the faster your claim can be processed.
4. Shipping address the replacement item is to be sent to. (If the address of your choice is on the purchase receipt or your email signature please state so in the email.)
Please choose one of the following options for warranty processing and indicate your choice on your initial return request.
1. I would like to send my defective part back before a replacement is sent.
Once you provide all of the information being requested, we will provide you with a return label within the same email chain. When the defective part arrives, and it passes inspection we will enter your replacement order and it will be shipped from our warehouse the same day if not the following business day if it is in stock.
2. I would like a replacement sent before sending my defective part back. Email Invoice Method.
Accounting will send you an invoice via your email for the part at 50% off our website listed price. Once paid the replacement order will be entered and it will be shipped from our warehouse the same day if not the following business day if it is in stock. Once the defective part arrives at our warehouse and it passes inspection the refund will be issued. (Please note: We will provide a return label for the defective item).
PLEASE ALLOW 24-48 HOURS FOR A RESPONSE.
Email our customer service department at email@example.com with the above information. If you decide to fax any information over, please write “Attention to Customer Service” followed by your email on top of the faxed page. Fax number is 951-270-5391.
Once this information is received and the issue evaluated, we will be contacting you via email. Please note, open warranty claims must be completed within 30 days of RMA issuance. After the allotted 30 days, the case will be closed and provided information will be erased/shredded.
T-REX/ZROADZ will cover the cost of outbound shipping on ground service only. Upgraded shipping (next day, 2nd day, etc.) costs will not be paid for. Ensuring proper internal packing is the customer’s responsibility. Damage resulting from improper/inadequate internal packing is not covered under warranty. Damage claims for products shipped to TREX/ZROADZ must be initiated and managed by the shipper. T-REX/ZROADZ will hold damaged products for a period of 30 days after receipt or until the claim is completed whichever occurs first, after which the product will be returned to the customer at their expense or scrapped. Product that has been determined to have been modified or abused is not eligible for warranty relief. You will be contacted to determine disposition of the product in question. TREX/ZROADZ does not cover any costs for any labor, rental car or other costs incurred by the failure of the product.
If your item is within 30 days and was purchased directly from our website please see below.
Ensure the following information is available when contacting our customer service department at firstname.lastname@example.org. Please note all non-warranty returns are taken care of via email.
1. Purchase order number and part number(s) you are requesting to be returned for a refund.
2. Reason for return.
Please allow 3-5 business days for your RMA to be issued after all the information has been provided. Credit will be issued within 10-15 days after receiving the item. A 20% restocking charge will be deducted from the purchase amount. Products returned without an RMA will be refused. Return shipping is the responsibility of the sender and will not be refunded or included in the credit amount.
In the unlikely event that your ZROADZ product must be returned for warranty consideration, follow the instructions below.
Please have the following information available when contacting our customer service department.
Please choose one of the following options for warranty processing and indicate your choice on your initial email request.
Once this information is received and the issue evaluated, we will be contacting you with further instructions, so please make sure the email address you provide is your primary email. PLEASE ALLOW 24-48 HOURS FOR A RESPONSE. Please note, open warranty claims must be completed within 45 days of RMA issuance.
Please click here for chart.
See light specification chart.
Spot/Driving beam : 20 degree
Flood beam : 60 degree
Combo beam : 40 degree
ZROADZ brackets are built to fit our light bars and similarly sized light bars. In most instances, ZROADZ brackets can be used with other single bolt mounted lights.
ZROADZ products are covered by a limited lifetime structural warranty and a three year warranty on the finish. If you you experience a problem with your ZROADZ product email details to email@example.com. Please include a description of the issue, photos and a copy of the original purchase receipt. The more information you can provide on your original email, the faster we will be able to process your claim.
Call us at 951-372-0200 M-F 8:00 am - 5:00 pm PST. Please have the year, make and model of your truck and the part number you need help with handy. One of our technicians will be able to help you.
Please read the following information carefully.
If you are experiencing difficulties when trying to install one of our products and would like to speak with a tech please have the following available before contacting us.
Your vehicle's year, make and model (include sub model) as well as the part number you are trying to install.
Details of the issues you are having. Please be specific when explaining the situation.
Any other problematic issues you are experiencing with the installation.
If we cannot resolve the problem over the phone, we may ask that you send us images illustrating the problem. Images must be in focus, clear, and in good lighting. The more images that are provided the better and the quicker the tech will be able to help determine a complete resolution. When corresponding via email please provide the best phone number to reach you at, as well at what times you will be available.